At Itingo, we strive to provide accurate and timely ITIN (Individual Taxpayer Identification Number) application services. Because our services involve processing government forms and documentation, refunds are limited.
Eligibility for Refunds
- If your order has not yet been processed, you may request a full refund within 24 hours of purchase.
- Once we begin preparing or submitting your ITIN application, the service fee becomes non-refundable.
- If Itingo is unable to complete your ITIN application due to our own error, we will issue a full refund.
- Government fees, shipping costs, or third-party charges are non-refundable.
How to Request a Refund
To request a refund, please contact us at [email protected] with your order number and details. Refunds will be reviewed within 7 business days and, if approved, credited back to your original payment method.